Linear did the repair work on my Mazda3 after it was rear ended. I was very impressed by the customer service from Adam throughout the process. He kept me informed and was up front with me all the way through the process with no issues between him and the insurance company. The repair itself looks great and Linear went through a few hoops to make sure the right parts were used on the repair. Would definitely recommend Linear Automotive to anyone who needs bodywork done on their vehicle.
I just had the absolute greatest experience with Linear Automotive. I have used Linear Automotive to work on my Jaguars in the past mechanically, but I found myself in serious need of body work. 30 minutes after the accident I had my car on the way to their facility. Adam Godinez checked me and my car in and assured me everything was going to be fine. Fine in an understatement. Adam kept me posted on each and every little nuance. Adam worked with my insurance and made the process absolutely painless for me. He and his team went through the details of my car so thoroughly, they found minute details I never even thought possible to notice. Adam Godinez is, by far, the greatest advocate when a car needs attention. I have no plans to ever go anywhere else for the maintenance on my automobiles other than Linear Automotive.
We absolutely love this place!!!! The staff is wonderful and explain everything. Adam worked with us and made sure to keep us updated on our car. I rear-ended someone in my husband's Boss 302. It buckled the head and damaged the front bumper. We can't even tell work has been done. Color was matched perfect!!!!! This is the third time we have used the facility and will continue to use them!!!!!!!
I highly recommend this place.
I took a chance to visit Linear Automotive as I read great reviews even though I already got estimates from a few other body shops by friend's referral. I really liked that Adam was always readily available and addressed my concerns right away from the beginning. People in the office are very nice and friendly. I could tell they have a honest business and my intuition was right!
Adam was so patient and extremely professional, he kept contacting and communicating effectively with the insurance agents. My insurance wasn't the easy one to deal with at all. He also kept updating the status to us. I am so grateful for everything! My car looks great of course. I feel very lucky to find the shop I can trust. I am not going anywhere else!
I was in a major accident over Christmas break and thank GOD I asked my car to be towed to Linear Automotive! My car was a brand new 2016 Honda CRV and Adam was able to communicate effectively with my insurance agent and finally convince him my car was a total loss. Keep in mind- keeping my car from being a total loss would have brought them much more business. Adam is a stand up guy, was very readily available/easy to get a hold of and answered all my questions. He even warned me (before the car would've been a total loss) that insurance would want to get after-market parts which would devalue the car (which is something I never would have thought about).
My fiancee was hit pretty badly (almost totaled). He had a beautiful yellow s2000 and I kid you not, after Adam was done fixing it, this car looked like it had NEVER been in an accident. What Adam did was nothing short of a piece of art. And trust me, my fiancee is VERY PICKY. I wouldn't dream of going anywhere else!
Wow! Talk about great customer service, they have it! They run their business like it should be. They did a great repair job and their attention to detail was second to none. If that is not enough get this, I emailed them many times and everyone was responded to in a timely manner, with honest accurate answers. I am impressed with everyone I interacted with, from the receptionist to the estimator to the explanations I received from the owner. Please keep it up. Wow again!
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