The Importance of Choosing Your Own Collision Repair Shop

Texas Law Says You Have The Right To Choose Your Own Repair Facility

Don’t get steered into a DRP shop by your insurance company for inferior repairs. Texas law states that you have the right to choose your own collision repair facility after an accident. This is so important because you want to choose a collision repair facility that is working for YOU, the customer – not the insurance company.

Why choose Linear Automotive

Linear Automotive Collision & Service is a state of the art collision repair facility. We work with all insurance companies, however, we work for you – our customer. Your safety is our top priority. We are I-Car Gold Class certified so we follow the manufacturer’s specifications to make sure the job is done right. Our local family owned business is devoted to ensuring your complete satisfaction and our work is backed with a written warranty.

We understand what you’re going thru

Having an accident can turn your life upside down. We understand how difficult it can be having your vehicle in the shop and we’re here to help. Our experts will guide you thru the repair process and be with you every step of the way. We truly care about our customers and it shows with our total commitment.

Why the DRP facility does not care about the customer

DRP repair facilities work for the insurance company – not the customer. You must be wondering – Why would my Insurance Company put junkyard or refurbished parts on their estimate? We put this page together to help educate our customers so they can avoid problems after an accident.

Why you should not trust an Insurance company – they owe you money

Let’s face it, Insurance companies are in business to make a profit. All those TV commercials running multiple times daily are quite expensive and the fat has to get cut somewhere. So where does that leave you after a collision? Watch this video for a little insight into what’s really going on after an accident.

Insurance companies do not guarantee repairs – the shop does

The insurance companies are NOT the ones performing or guarantying the repairs. The shop guarantees the repairs. Linear Automotive Collision & Service backs up our work with a written lifetime warranty so you can sleep good at night knowing we have your best interest at heart.

I-Car Gold Class certified vs under trained shops

Did you know only about 10% of repair facilities are I-Car Gold Class certified? This means our state of the art collision repair facility is equipped with the right tools and knowledge to get your vehicle repaired properly and per the manufacturers specifications. You and your family’s safety comes first to us.

Genuine OEM parts vs aftermarket

Most people pay a moderate price for Car Insurance so it’s fair to say they expect the repairs to be done properly – right? When you get the claim finished and receive your estimate look at the fine print. This is where you will find it calling for aftermarket vs OEM, refurbished or equivalent, as well as other items like repair vs replace.

Linear Automotive works with all insurance companies, but not for them, we work for YOU - our customer

Linear Automotive Collision & Service is an independent shop that works for you, our customer. We do NOT work for the insurance company, but we do work with them so you can choose our shop regardless of what insurance company you are with.

Choosing Linear is supporting a local family owned business

Linear Automotive Collision & Service is a locally owned and run family business. We take great pride in taking care of our local community with more than the highest quality automotive care and 5 star customer service. We also offer discounts to senior citizens & military personnel.

Insurance company steering and how it affects you

Insurance Companies have been called out time and again for “Steering”. This is where the Insurance Company directs you to one of their “preferred” Collision Repair Centers after an accident. The Insurance Company has an arrangement set up with these DRP ( Direct Repair Program ) Body Shops.

State of the art technology with ongoing training

Linear Automotive Collision & Service has state of the art tools and technology which is used by certified technicians who receive ongoing training. We make sure your vehicle will be returned to pre-loss condition after an accident.

What is a DRP?

A DRP is the insurance companies preferred shop that does the insurance company’s bidding vs looking out for YOU, the customer.

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